Terms & conditions

Delivery
All our products are carefully wrapped in robust packaging to make sure they reach you in pristine condition. Your order will usually be dispatched within 7 working days of payment. It is extremely rare that a product is out of stock, but if so it can take up to 28 days, we’ll inform you immediately by e-mail if there is a delay.

Overseas deliveries
We are happy to send our products around the world. Please be aware that international deliveries may be subject to local import duties and taxes. These charges are beyond our control, and any extra cost needs to be covered by the customer.

All orders are processed in British Pounds Sterling.

Returns policy
We want you to love your products and we won’t be happy if you’re not. If the goods arrive and are damaged or faulty please inform us within 48 hours and we will arrange a replacement. 

If you’re returning your order for any other reason, under the Consumer Protection Distance Selling act you are entitled to a full refund if the item is returned in its original condition within seven days of receipt.

Please send all returns back in their original packaging to: Wildshed, 27 Alexandra Close, Illogan, TR16 4RS, United Kingdom and send us an email at hello@wildshed.co.uk stating the reason for the return. Retain your proof of posting, as we cannot be held responsible for items that get lost or damaged in transit. 

Please give us up to two weeks to process your refund or exchange. 

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Copyright
The copyright of our social media channels and products are retained by the artist. Images, logos, descriptions or text from our channels must not be reproduced without written permission.

Disclaimer
We have endeavoured to give an accurate likeness of the colour and quality of our products. Due to the hand printed nature of our products, reproduction may vary slightly.

Customer care
We’d love to hear from you. If you require further information about our products or advice about placing an order please email us at hello@wildshed.co.uk